CenterState Bank is a $17 billion Florida-based financial institution with 2,800 employees across 134 branch locations and operation centers. Due to exponential growth and major acquisitions, CenterState Bank was at a pivotal point for ensuring its core values and culture were infused across the entire organization.
1. Internal Culture – CenterState Bank has been recognized as a great place to work. Striving to continuously pour into their employees, they searched for new ways to provide leadership and soft skills training, elevate culture, and add value to their employees.
2. Assimilation – CenterState Bank has grown through an aggressive merger and acquisition strategy. They desired to infuse their core values and culture across the entire organization.
1. Overarching Framework
ADDO helped CenterState Bank outline CenterState University, a comprehensive training and development program including leadership, compliance, and job training.
2. Turnkey Scaleable Training
Leadership Essentials – ADDO developed a series of modules focused on soft skill development that complemented and strengthened CenterState’s existing training. From initial development to roll-out across 4 markets, ADDO served as an extension of the Training and Development team. In a phased train-the-trainer approach, CenterState Bank trainers are equipped to scale these modules across the bank.
New leader assimilation – As team members transition into leadership roles, the new leader assimilation process provides the framework of tools necessary for them to more quickly integrate and effectively lead their team.
Organizational communication – ADDO began with a strategic consulting approach, interviewing key leaders within the organization to uncover both immediate and long term needs from a culture, training, and development standpoint.
Intern Report – CenterState Bank has built a world-class Commercial Intern Program. ADDO created an Impact Report to highlight the success and ROI of the program for internal constituents as well as future intern recruiting.